How do I get free Shipping
All of the MitoVilla products are Worldwide Free Shipping. Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.
We keep it simple - our pricing is straightforward and all-inclusive, which saves you time and energy.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.
MitoVilla is choosing and cooperating with the most reliable shipping couriers. International free shipping delivery within approx 1-4 Weeks.
How do I track my order?
Once your order has shipped, we will send you email notifications throughout the shipping process so you know when to expect your order. You may use the tracking number track your order at www.17track.net.
What if there are items missing or incorrect products when i receive my order?
For missing or wrongly shipped items, please contact us at firstname.lastname@example.org. Please quote your transaction reference number (Order #) and provide us with a proof (image file size should be below 1MB). We will be more than happy to reship you the correct item with no extra cost and we will not ask for the item that was wrongly sent to you back! You may keep it as a gift from us.